Guest Room Attendant

16h16 hours ago

Shaner

Dublin, US · Full-time · $25,000 – $34,000

About this role

The Guest Room Attendant cleans and services assigned guest rooms by category priority according to franchise and hotel standards. This role maintains standards of quality and cleanliness throughout daily assignments while observing all house and safety rules.

Responsibilities include handling guest complaints to ensure satisfaction and reporting any maintenance deficiencies. The attendant also manages guest requests while ensuring confidentiality and security of all guest rooms.

Work requires returning and restocking the cart at the end of each shift. Additional deep cleaning and seasonal cleaning functions are completed as scheduled to keep rooms in top condition.

Availability for a flexible schedule is essential, including weekends, holidays, and varied shifts. The position follows all housekeeping room procedures and security protocols at all times.

Requirements

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Weekend Availability is a MUST for this position.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
Handle guest complaints ensuring guest satisfaction.
Report any maintenance deficiencies and handle guest requests or complaints.
Ensure the confidentiality and security of all guest rooms.
Return and restock cart at end of shift.
Complete additional deep cleaning and seasonal cleaning functions as scheduled.
Observe all house and safety rules, housekeeping room procedures, and security procedures.