Guest Room Attendant

Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc. This role ensures rooms are guest-ready and maintains high housekeeping standards. Daily tasks focus on thorough cleaning and maintenance checks throughout the hotel.

Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies. Respond promptly to guest requests such as special cleaning times and delivering extra towels.

Check all lamps and fixtures for burned-out bulbs, TVs and radios for proper working condition, and plumbing fixtures for leak-free operation; report issues to supervisor. Remove room service dishes, handle passkeys and found keys securely, and arrange furnishings according to departmental specifications. Attend department meetings and follow Trailblazer Guide, Housekeeping Manual, and emergency procedures.

Complete training of Blood borne Pathogens procedures and exemplify core values, family style service, mission, vision, and DEI culture. Work involves constant contact with co-workers and guests in varied environments like confined areas, slippery surfaces, and smoking zones. Perform other job-related duties as assigned while meeting guest service standards.