Banquet Server

Banquet Servers ensure quality customer service to guests during events and banquets. They set up assigned tables, retrieve and serve beverages and food orders according to hotel specifications and group requirements. Maintain cleanliness and condition of work areas and equipment.

Greet guests as they arrive and assist with seating at tables. Take and retrieve alcoholic beverage orders using suggestive selling techniques when specified. Serve all food courses and non-alcoholic beverages in accordance with standards.

Anticipate guests' needs, respond promptly, and acknowledge all guests while maintaining positive relations. Handle guest complaints ensuring satisfaction. Be familiar with hotel services, features, and local attractions to answer inquiries accurately.

Maintain food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Be available for flexible schedule including weekends, holidays, and varied shifts.

Join Shaner Hotel Group, an award-winning owner-operator managing over 65 properties across 14 states and four countries. Partner with top hospitality brands and independents. Provide services like hotel development, design, and revenue management.