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Maverick Gaming

F&B Operations & Events Manager

1w

Maverick Gaming

Elko, US · Full-time · $50,000 – $50,000

About this role

This role oversees banquet, catering, VIP, and special event operations while supporting daily Food & Beverage standards across multiple outlets. The manager ensures successful event execution and elevated guest experiences through staff leadership and operational coordination.

Day-to-day responsibilities include planning weddings, corporate functions, and special events, managing client communication, and coordinating logistics such as floorplans, room setups, and Banquet Event Orders. The manager also leads and schedules banquet and front-of-house event staff, including servers and bartenders.

Collaboration with culinary, banquet, marketing, and operational teams is essential to ensure smooth event execution. The manager assists with menu development, pricing, and updates in partnership with Food & Beverage and Culinary leadership, and conducts operational audits across restaurants, bars, and banquet spaces.

This position offers the opportunity to shape high-profile events and drive service excellence in a dynamic casino and hotel environment. The role provides hands-on leadership experience and the chance to contribute to continuous improvement in guest satisfaction and operational accountability.

Requirements

  • 1–3 years of hospitality, banquet, catering, or Food & Beverage supervisory experience preferred
  • Strong communication, leadership, organizational, and guest service skills
  • Proficiency in Microsoft Office and hospitality systems such as Caterease, Slingshot-Avero, Universal Desktop, or similar platforms preferred
  • Food Handler Card and TAM certification required
  • Ability to work flexible schedules including evenings, weekends, holidays, and blackout dates
  • Ability to stand and walk for extended periods and lift up to 50 lbs. preferred

Responsibilities

  • Plan and execute weddings, VIP events, corporate functions, banquets, and special events in accordance with company and guest expectations
  • Lead, schedule, train, and supervise banquet and front-of-house event staff, including servers, bartenders, and event labor
  • Manage client communication, event logistics, floorplans, room setups, timelines, and Banquet Event Orders (BEOs)
  • Coordinate with culinary, banquet, marketing, and operational teams to ensure smooth event execution
  • Assist with the development, maintenance, pricing, and updating of banquet and catering menus in collaboration with Food & Beverage and Culinary leadership
  • Assist with beverage coordination, inventory oversight, operational reporting, and event-related financial accountability
  • Conduct Food & Beverage operational audits across restaurants, bars, banquet spaces, and service areas to ensure cleanliness, service standards, and compliance with company procedures
  • Maintain compliance with Health Department regulations, alcohol service standards, gaming-related procedures, and company policies