Weekend Night Auditor

1w1 week ago

NCG Hospitality

Scottsdale, US · Part-time · $38,000 – $38,000

About this role

Our friendly and attentive Weekend Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. This role requires availability for Friday and Saturday overnight shifts from 10pm-6am. All shifts are overnight.

Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records. Greet and interact with guests in a warm, friendly and professional manner. Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.

Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Join a 2025 USA Today Top Workplace Winner with an inclusive environment where team members at every level are fully engaged. Experience the relationship between job responsibilities and the overall success of the Hilton Garden Inn Scottsdale North/Perimeter Center.

The Weekend Hotel Night Auditor position is a path to a fulfilling adventure guided by core values of Growth, Fun, Trust, and Responsibility. NCG Hospitality invests in team members with tools, resources, and mentorship. Proudly managed by award-winning, family-owned NCG Hospitality operating over 30 premier properties.

Requirements

Must have a minimum of 1 year of hotel night audit experience
Ability to work overnight from 11:00 p.m. until 7:00 a.m.
Understanding of general accounting practices and ability to compile facts and figures
Strong oral and written communication and interpersonal skills
Motivated to maintain excellent customer service reputation
Strong attention to detail, organization and follow-up abilities
Ability to be patient and creatively problem solve

Responsibilities

Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations
Greet and interact with guests in a warm, friendly and professional manner
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Make reservations, check-in and check-out guests, process payments
Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
Ensure guest and property safety by knowing all safety, security and emergency procedures

Benefits

Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service
Medical, dental, and vision plans
Paid sick time
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement