Duty Manager

About this role

Requirements

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to work independently and exercise sound judgement.
• Strong organisational and administrative skills.
• Professional and approachable manner.
• Confidence using Microsoft Office and learning new systems.
• Commitment to maintaining a safe and inclusive community environment.
• Current Working with Children Check and Police Check (or willingness to obtain).

Responsibilities

• Maintaining the safety and security of College buildings and residents.
• Responding to emergencies, incidents, wellbeing concerns and resident requests.
• Conducting regular security walks across campus.
• Managing front office operations during evenings and weekends.
• Welcoming and assisting residents, visitors and academic guests.
• Supporting College events, functions and student activities.
• Preparing daily reports, incident reports and maintaining accurate records.
• Issuing and managing keys and electronic access cards.

Benefits

• Be part of a supportive and values-driven community.
• Work within a unique collegiate environment at the University of Melbourne.
• Play a meaningful role in supporting student wellbeing and community safety.