Night Auditor - Part-Time

1w1 week ago

Onix Hospitality

US · Full-time · $28,000 – $38,000

About this role

Onix Hospitality owns and manages eight award-winning hotels in the Mid-Atlantic and Florida, operating over 1,000 rooms and serving half a million customers yearly. The Part Time Night Auditor serves guests at the front desk with the highest level of service in an efficient, courteous, professional manner. Follow Onix standards of aggressive hospitality throughout all stages of the guest's stay.

Determine guest reservation status, complete registration cards, assign rooms accommodating special requests, and verify payment methods using established credit-checking procedures. Update room status reports with housekeeping, coordinate maintenance requests, and manage guest room keys and safe deposit boxes. Be sales minded, present room options, and know property activities and services.

Work the Night Audit shift checklist for all PMS responsibilities, ensure building security by walking the entire property, locking doors, and handling noise complaints. Check in and check out guests following Onix Hospitality standards and cash handling procedures. Maintain cleanliness of front desk, back-office, and computer equipment at all times.

Report to work on time in proper clean uniform with name tag, conforming to personal appearance standards. Stay knowledgeable about daily operations, event sheets, new procedures, loyalty Rewards, and frequent traveler programs. Enjoy benefits like medical coverage, 401k match, tuition reimbursement, and in-facility training programs.

Requirements

Any combination of education, training, and/or experience that provides required knowledge, skills, and abilities
Grade school education preferred
Food safety certification as required
Knowledgeable about daily hotel operations, event sheets, bulletin boards, changes, new procedures, and events
Knowledgeable about loyalty Rewards and other frequent traveler programs
Ability to work graveyard shift on time in proper clean uniform including name tag
Personal appearance and grooming conforming to standards
Sales minded with ability to present options and assist guests in making choices

Responsibilities

Serve guests at the front desk providing the highest level of service possible in an efficient, courteous, and professional manner
Determine guest's reservation status and assign rooms accommodating special requests whenever possible
Verify guest's method of payment and follow established credit-checking procedures
Work closely with housekeeping department to keep room status reports up to date and coordinate maintenance requests
Perform Night Audit shift checklist for all PMS related job responsibilities
Ensure security of the building by walking the entire property, locking doors, and handling noise complaints
Check in and check out all guests according to Onix Hospitality standards and cash handling procedures
Maintain cleanliness of the front desk, back-office area, and computer equipment at all times

Benefits

Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match
Flexible Spending Accounts (FSA)
Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
Company provided Life Insurance and Long Term Disability Coverage
Tickets At Work for Discounted Entertainment Tickets
Tuition Reimbursement
In Facility Training/Inservice Programs