Food Operations Manager 2

1w1 week ago

Sodexo

US · Full-time · $65,000 – $85,000

About this role

Sodexo’s Campus Segment is seeking a highly impactful Food Operations Manager 2 to support Alfred University in Alfred, NY. As a key leader within our Universities segment, you will shape a best-in-class campus dining experience that reflects academic excellence and student well-being. Success is yours when you collaborate and work hard in our team-based culture.

The Food Operations Manager is a dynamic, creative, and strategic leader responsible for elevating food quality, student experience, and operational excellence across a high-volume dining environment. This role blends culinary innovation, hospitality-forward thinking, team development, and strong business acumen. It builds an engaging and seamless dining program that serves as a cornerstone of campus life.

You will oversee day-to-day dining operations across residential, retail, and catering services while leading frontline teams to deliver consistent service. Partner with campus clients to strengthen relationships and drive student engagement through feedback programs. Maintain a clean, safe, and welcoming dining environment with focus on safety and compliance.

At Sodexo, you’ll find work-life balance, professional growth, and meaningful work impacting students every day. Compensation is fair and equitable, based on experience, skills, education, and training. Enjoy a comprehensive benefits package provided upon hire.

Requirements

Experience in food service management, hospitality, or high-volume dining operations
Strong leadership skills with the ability to motivate and guide frontline teams
A passion for culinary execution, food quality, and guest experience
Ability to multi-task, prioritize, and problem-solve in a fast-paced environment
Excellent communication and relationship-building skills with clients, students, and team members
Knowledge of food safety, sanitation, and operational compliance standards
A commitment to collaboration, innovation, and delivering outstanding service every day

Responsibilities

Oversee day-to-day dining operations across residential, retail, and/or catering services
Ensure exceptional food quality, presentation, and service that aligns with Sodexo and campus standards
Lead, train, and develop frontline teams to deliver consistent, high-quality service
Support menu execution, production planning, and operational flow
Monitor labor, food cost, safety, and compliance metrics to achieve operational targets
Partner with campus clients to strengthen relationships, enhance satisfaction, and support campus events
Drive student engagement initiatives, including feedback programs and dining experience improvements
Support hiring, onboarding, scheduling, and performance management of hourly staff