Restaurant General Manager

General Managers at Zaxbys provide guidance and leadership to their team to create a positive culture and maintain high team morale. They execute and assist in the development of action plans according to company goals and objectives. Daily operations focus on staffing, team member development, sales growth, cost management, guest experience, and upholding brand standards.

Team members ensure the restaurant delivers great experiences to guests while maintaining appropriate staffing levels through sourcing, interviewing, hiring, retaining, and recognizing top performers. They create effective work schedules timely to drive sales and control labor costs, planning and delegating shift assignments with clear expectations. Service, product quality, and cleanliness standards are consistently upheld across all shifts.

Managers foster a positive culture and healthy team morale by serving as an example and role model, offering ongoing mentoring, coaching, and development. They hold team members accountable for performance and complete performance reviews for crew members while assisting with manager reviews. Compliance with all Zaxbys Franchising LLC, Zax LLC, federal, state, and local guidelines is maintained.

Opportunities include completing training like the Zaxbys General Manager Development Plan, Operations Excellence Capstone Class, Food Safety Certification, and Manager Certification. Benefits feature bonus potential up to 24% of annual salary paid quarterly, free meals, paid time off, and advancement possibilities. Profitability is driven through sales growth, cost control, and community relationship building.