Housekeeping Supervisor

1d1 day ago

Cheeca Lodge & Spa

Islamorada, US · Full-time · $38,000 – $46,000

About this role

Cheeca Lodge & Spa, a luxury 4-diamond resort in the Florida Keys, is seeking an Evening Housekeeping Supervisor to lead and support our housekeeping team. This hourly, hands-on leadership role ensures the highest standards of cleanliness, guest satisfaction, and operational efficiency.

The Housekeeping Supervisor will oversee housekeeping staff, monitor daily operations, and actively assist in maintaining the impeccable presentation and comfort our guests expect. You will conduct daily room inspections and public area checks to ensure all assigned areas meet quality and cleanliness expectations.

You will assign and adjust workloads to ensure efficient use of staff and resources during peak times. Communication with the housekeeping team and front desk is key to addressing room readiness, special requests, and guest concerns.

This role provides the opportunity to lead, train, and motivate a team while upholding safety and sanitation standards. As a Housekeeping Supervisor, you will be an integral part of delivering the luxury experience that defines our resort.

Requirements

Previous housekeeping experience required; leadership or supervisory experience preferred.
Strong attention to detail and ability to uphold luxury cleanliness standards.
Ability to train, lead, and motivate a team while holding staff accountable.
Knowledge of cleaning procedures, sanitation regulations, and safety protocols.
Excellent communication and organizational skills.
Ability to work a flexible schedule, including weekends and holidays.
Physically capable of lifting up to 50 pounds, standing, bending, and walking for extended periods.

Responsibilities

Lead, train, and monitor the performance of housekeeping team members to ensure resort cleanliness standards are met.
Conduct daily room inspections and public area checks to ensure quality and cleanliness expectations are achieved.
Assign and adjust workloads to ensure efficient use of staff and resources during peak times.
Provide coaching, feedback, and corrective action to ensure all staff follow proper cleaning procedures.
Ensure cleaning supplies, linens, and equipment are properly stocked and maintained.
Communicate with the housekeeping team and front desk to address room readiness, special requests, and guest concerns.
Uphold safety and sanitation standards, including proper handling of chemicals and equipment.
Perform hands-on cleaning and housekeeping tasks as needed, including making beds, vacuuming, dusting, and replenishing amenities.