Housekeeping Supervisor

2d2 days ago

PPHE Hotel Group

London, GB · Full-time · £28,000 – £30,000

About this role

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team keeps guest rooms and public areas clean and pristine, allowing us to take pride in our appearance. As a Housekeeping Supervisor, you will receive the training and support to succeed.

Ensure an efficient operation on the shift and take responsibility for team briefings. Focus on checking guest bedrooms and public areas to maintain high standards of cleanliness. Listen to the needs of guests and other team members and adapt to meet them.

Supervise, mentor and develop the Room Attendants assigned to your section. Empower the team to be more involved in the guest experience. Have a courteous and professional attitude with guests and team members. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers.

You will have the opportunity to mentor and develop your team while advancing your own career, supported by award-winning training and departmental incentive schemes. Park Plaza offers an environment where you can thrive. Share our values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Requirements

Previous housekeeping experience in a hotel environment.
Supervisory or team leadership experience.
Courteous and professional attitude with guests and team members.
Ability to listen to guest needs and adapt to meet them.
Commitment to high standards of cleanliness and attention to detail.
Alignment with company values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Responsibilities

Ensure an efficient operation on the shift and take responsibility for team briefings.
Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
Supervise, mentor and develop the Room Attendants assigned to your section.
Empower the team to be more involved in the guest experience.
Listen to the needs of guests and other team members and adapt to meet them.
Have a courteous and professional attitude with guests and team members.
Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Benefits

Two free meals per day – including days off if you wish to come in.
Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends).
50% F&B discount at our restaurants and bars (for your whole party).
30 days of holiday per year (including bank holidays), increasing with years of service.
Access to 40% of your pay before payday through Wagestream.
Recommend a Friend scheme - £750.
Vitality at work scheme with great gym discounts & more.
Company pension plan & award-winning training.