General Manager - Sports & Entertainment
1d1 day agoTeall Sports & Entertainment
Roanoke, US · Full-time · $70,000 – $100,000
About this role
REVELXP is a premier sports hospitality company working with hundreds of college and professional teams to deliver exceptional fan experiences. Offerings include full-service tailgates, premium hospitality events, and exclusive ticket packages. The General Manager oversees all event operations at a designated venue while serving as the primary client contact.
The role includes recruiting and training local staff to company service excellence standards. On event days the GM manages the team, ensures operational excellence, and delivers unsurpassed customer service. Night and weekend work is required due to the timing of sporting events.
The position functions under the supervision of the Regional General Manager. The GM leads a multi-faceted portfolio of events and cultivates relationships with on-site business partners. Regular communication with the REVELXP Staffing Operations Management Team keeps internal and external operations aligned.
REVELXP values service, entrepreneurship, and joy. Team members create memorable experiences that amplify the social side of game day and help reshape fan experiences across the nation.
Requirements
- Bachelor’s degree
- Minimum of two years of large-scale sports & event management experience or collegiate/professional football experience
Responsibilities
- Provide leadership to the staff for the account in the office and at events
- Build, maintain, and nourish constructive relationships with clients and grow new business relationships
- Lead large-scale staff training on company and client venue standards including emergency management and customer service
- Create and track all event invoices using the REVELXP workforce management solution system
- Manage account budgets, reporting, invoicing, onboarding processes, and time processes for all clients
- Ensure compliance with all company administrative policies and procedures
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