Front Desk - Night Auditor

1h1 hour ago

The Ponte Vedra Inn & Club

Ponte Vedra Beach, US · Full-time · $40,000 – $42,000

About this role

We are seeking a detail-oriented Overnight Auditor to support the front office operations of a luxury beachfront resort. This role is essential to ensuring a seamless guest experience while maintaining accurate financial and operational reporting during overnight hours.

Manage front desk operations during overnight hours, including guest check-ins, check-outs, and requests. Perform nightly audit procedures, balancing and reconciling daily financial transactions, and process guest payments in accordance with established resort standards.

Act as an overnight ambassador of the resort, ensuring a welcoming and attentive experience for all guests. Work as a liaison between guests and all resort departments to ensure timely and seamless service in a refined, high-end environment.

Join a resort committed to creating extraordinary experiences for guests and a culture of belonging for colleagues. If you are passionate about hospitality and take pride in precision and service, this role offers the opportunity to thrive in a premier workplace.

Requirements

Previous front desk, hospitality, or accounting experience preferred
Strong attention to detail and organizational skills
Ability to work independently and handle overnight responsibilities with confidence
Excellent communication and guest service skills
Comfortable working with systems, reporting, and financial reconciliation
Professional demeanor and appearance suitable for a luxury resort environment
Ability to handle multiple tasks and prioritize in a fast-paced overnight setting

Responsibilities

Serve as an overnight ambassador of the resort, ensuring a welcoming and attentive experience for all guests
Manage front desk operations during overnight hours, including guest check-ins, check-outs, and requests
Perform nightly audit procedures, balancing and reconciling daily financial transactions
Process guest payments in accordance with established resort standards
Maintain accurate system records, reports, and file documentation
Coordinate guest services including reservations, dining, transportation, and local recommendations
Act as a liaison between guests and all resort departments to ensure timely and seamless service
Support safety and security awareness during overnight operations