General Manager

3w3 weeks ago

WKS Restaurant Group

Lehi, US · Full-time · $50,000 – $65,000

About this role

The General Manager oversees all daily operations of the restaurant to ensure efficient, compliant, and profitable performance. This role manages and develops a team of employees while maintaining high standards of customer service and operational excellence.

Day-to-day responsibilities include overseeing scheduling, food ordering, inventory management, equipment checks, and payroll processes. The General Manager also performs opening and closing procedures, including security and cash protocols, to ensure smooth operations.

As a leader, you will hire, train, motivate, and develop employees to ensure strong operational performance. You will enforce uniform and grooming standards and promote a professional, inclusive work environment that supports retention and teamwork.

The General Manager is accountable for achieving financial and sales targets while controlling labor, food, and operating expenses. Growth opportunities include conducting performance reviews and providing coaching to support employee development and accountability.

Requirements

Experience in restaurant management, preferably in quick-service or fast-casual dining.
Knowledge of food safety and sanitation regulations.
Ability to analyze financial statements and control labor and food costs.
Strong leadership and team development skills.
Ability to work flexible hours, including weekends and holidays.
Proficiency with inventory management and scheduling systems.
Demonstrated commitment to customer service excellence.

Responsibilities

Lead and manage the restaurant team by hiring, training, motivating, and developing employees to ensure strong operational performance.
Oversee all aspects of restaurant operations, including scheduling, food ordering, inventory management, equipment checks, and payroll processes.
Ensure customers receive prompt, friendly, accurate, and high-quality service at all times.
Manage the restaurant’s financial performance, including budgeting, forecasting, and P&L analysis.
Ensure compliance with all federal, state, and local regulations.
Conduct internal self-assessments using company tools and ensure adherence to Health Department and Food Safety Audit standards.
Work stations during peak business periods, team breaks, and as needed to maintain service levels.