General Manager

3w3 weeks ago

TGI Fridays

Allentown, US · Full-time · $55,000 – $75,000

About this role

This General Manager role is at Denny's, America's Diner, where employees love feeding people—not just the perfect breakfast or burger, but feeding the lives of customers by giving them a place to share great conversations. If you are hungry to win and have a passion for feeding people, this opportunity is for you.

Day-to-day, you will lead restaurant operations, oversee team performance, and ensure every guest leaves satisfied. You will manage shift schedules, handle customer concerns, and maintain the high standards that define the Denny's experience.

You will work in a fast-paced, team-oriented environment where leadership and problem-solving are essential. The role requires collaboration with front-line staff and kitchen teams to keep service running smoothly during day and evening shifts, weekends, and holidays.

This position offers the chance to grow within a well-known brand, building on your restaurant or hospitality experience. With strong business acumen and a ServSafe Certification, you can take the next step in your leadership career.

Requirements

Minimum of two years restaurant, hospitality, or retail experience
Additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
ServSafe Certification required
Great communication skills
Proven ability to solve problems
Strong business acumen to understand financial statements and contributing factors
Ability to work day and evening shifts, weekends, and holidays as schedules are rotated

Responsibilities

Lead restaurant operations and ensure a great guest experience
Manage and rotate shift schedules including day, evening, weekend, and holiday shifts
Oversee financial performance and understand contributing factors to financial statements
Solve problems and address customer concerns promptly
Maintain food safety and sanitation standards with ServSafe compliance
Train and develop team members to deliver consistent service
Ensure reliable transportation to and from the restaurant for all shifts