Sales Operations Manager

3h3 hours ago

The Fork

Paris, FR · Full-time · €70,000 – €90,000

About this role

At TheFork, the leading European restaurant booking platform and part of the Tripadvisor Group, we believe the best moments happen around the table. As Sales Operations Manager, you will partner with Sales Leadership and Country Leadership to drive sales performance and operational efficiency.

Your day-to-day involves leading weekly and monthly sales routines, coordinating forecasting and target tracking, and maintaining KPI dashboards. You will analyze pipeline health and sales productivity to generate insights that support decision-making, while also optimizing Salesforce governance and tool adoption.

You will act as a trusted partner to the Country Leadership team, ensuring visibility on key priorities and coordinating execution across stakeholders. This highly visible role offers strong exposure to local and regional leadership, fostering a collaborative and impact-driven culture where respect, ownership, growth, and better together thrive.

As part of a leading restaurant technology company, you will have the opportunity to shape sales processes and leverage AI and automation to drive efficiency. Your work will directly impact the success of the sales organization and help champion restaurant culture across France and Belgium.

Requirements

7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting, or similar roles
Strong understanding of sales processes, performance management, and forecasting
Strong analytical and problem-solving skills with advanced proficiency in Excel / Google Sheets
Proficiency in Salesforce and sales tool management
Experience designing and implementing sales compensation plans and incentive programs
Ability to work closely with senior leadership and coordinate cross-functional initiatives
Fluency in English and French for the France and Belgium market

Responsibilities

Lead and animate weekly and monthly sales routines and performance discussions
Coordinate forecasting, target tracking, and business reviews
Build and maintain dashboards, reporting, and KPI frameworks
Analyze pipeline health, sales productivity, and sales performance to provide insights and recommendations
Support compensation plan execution and monitor plan effectiveness in partnership with Central teams
Identify process inefficiencies and opportunities for improvement, leveraging AI and automation to streamline workflows
Optimize Salesforce governance and sales tool adoption to increase productivity
Coordinate cross-functional initiatives impacting sales performance and ensure alignment across stakeholders

Benefits

Be part of a diverse, people-first culture with values of respect, ownership, growth, and better together
Join a leading restaurant booking platform in Europe, connecting the broadest community of loyal diners with favorite restaurants
Opportunity to work with a global brand as part of the Tripadvisor Group
Highly visible role with strong exposure to local and regional leadership teams