Housekeeping Supervisor

3w3 weeks ago

Colwen Hotels

Portland, US · Full-time · $45,000 – $55,000

About this role

Join the opening team at Moxy Hotel & Residence Inn Portland Thompson’s Point, a brand-new dual-branded Marriott hotel bringing fresh energy to Portland’s waterfront. As the first Moxy hotel in Northern New England, this is a chance to welcome guests steps from Thompson’s Point’s concerts, events, and dining. Step into leadership as a friendly, detail-oriented Housekeeping Supervisor.

You’ll be the bridge between leadership and the housekeeping team, coaching, motivating, and setting the standard for excellence. Lead your team to maintain quality, drive performance, and support success every day. Ensure every guest walks into a space that feels clean, comfortable, and exceptional.

At Colwen Hotels, we’re built on hard work, character, and authenticity. We empower teams to bring great ideas to life and elevate the guest experience. With 40 hotels across 9 states and more growing, join a company creating real opportunities.

This role offers a path for growth and career advancement in a fast-expanding organization. Take ownership, inspire others, and be part of something new from the beginning. Help drive guest satisfaction through high standards and team leadership.

Requirements

Previous housekeeping or related experience (hotel experience preferred)
Strong leadership and supervisory skills with a team-first mindset
Excellent communication and interpersonal abilities
A keen eye for detail and commitment to quality
Strong organizational and time management skills
Comfort learning new systems and using property management software
Flexibility to work a rotating schedule, including weekends and holidays
Bilingual skills and brand experience are a plus

Responsibilities

Inspect guest rooms and public spaces to ensure top-tier cleanliness, safety, and brand standards
Lead, coach, and motivate housekeeping associates to perform at their best
Organize daily assignments and balance staffing with occupancy needs
Support the Executive Housekeeper and hotel leadership team
Monitor productivity and conduct self-audits to continuously improve performance
Prioritize room assignments, including VIP arrivals and early check-ins
Verify room status and ensure accuracy between reports and actual conditions
Provide hands-on support to the team, including stepping in to assist when needed