General Manager - Chick-fil-A

The General Manager of Chick-fil-A serves as the operational and cultural leader of the restaurant. This role protects and elevates the integrity of both Paradies Lagardère and Chick-fil-A brands within the Dining Division. It centers on creating a people-first culture focused on genuine hospitality, servant leadership, and accountability.

Daily leadership requires balancing hospitality with operational discipline across food production, labor deployment, and inventory management. The position drives flawless execution while maintaining speed of service, food quality, and an immaculate environment. All actions uphold brand standards in a dynamic airport setting.

Team members operate in a high-performance culture built on trust, respect, integrity, and commitment. The General Manager recruits top talent, provides consistent coaching, and develops strong bench strength through succession planning. This fosters engagement and empowers staff to grow while delivering exceptional guest experiences.

Success demands creating moments that leave lasting impressions through Second Mile Service. The role offers the opportunity to lead continuous improvement and build a culture of ownership and urgency. Leaders inspire teams to serve at the highest level without compromising people or results.