Night Auditor
3w3 weeks agoSH Hotels & Resorts
US · Part-time · $64,000 – $64,000
About this role
At SH Hotels & Resorts, we believe the world is beautiful and want to keep it that way. We are searching for a warm, welcoming, articulate Night Auditor to ensure smooth operation of the overnight shift (11pm-7am) and make every guest's experience relaxing and effortless.
As a Night Auditor, you will be the first to meet our guests during the overnight hours, providing impeccable service and reflecting the brand's best self. Your role is central to maintaining the heart of the hotel, balancing front desk duties with nightly financial reconciliation.
Our front-of-house team is built on collaboration, stellar service, and respect for nature. You will work alongside thoughtful and inspiring Team Members and Leaders who understand that our people and our planet matter.
If you are a night owl who loves meeting new people and being of service, this role offers the chance to grow with a mission-driven luxury brand. We are committed to an empowered, inclusive culture where you can help grow a great brand.
Requirements
- Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience
- Experience in guest or customer service
- Team player, hard worker, multi-tasker, and detail oriented
- Flexible and willing to meet the demands of a 24-hour operation
- Ability to speak a secondary language is a plus
Responsibilities
- Ensure smooth operation of the overnight shift (11pm-7am)
- Provide warm, welcoming, and articulate service to every guest
- Perform nightly financial audits and reconciliation
- Be the first point of contact for guests, reflecting the brand's best self
- Handle guest check-ins, check-outs, and inquiries during overnight hours
- Maintain a relaxing and effortless experience for all guests
- Support a 24-hour operation with flexibility and attention to detail
Benefits
- $32.00 per hour
- Equal Opportunity Employer with a diverse, sustainable workforce
- Empowered, inclusive culture committed to non-discrimination
- Special accommodations available upon request through People Operations
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