Hotel General Manager

8w1 month ago

Atrium Hospitality

Charleston, US · Full-time · $150,000 – $160,000

About this role

Lead the 255-room Embassy Suites in Charleston, WV, as Hotel General Manager. Oversee a property with 13,562 sq ft of meeting space in a capital city blending small-town heart, golden Capitol views, riverfront parks, and mountain trails. Enjoy short commutes, affordable living, and a job market in government, healthcare, education, tech, manufacturing, and tourism.

Collaborate on operational plans to achieve revenue and guest satisfaction targets. Lead associates to meet Atrium’s service goals through positive guest experiences. Utilize brand tools creatively to exceed current and future guest expectations.

Ensure preventive maintenance of the property, including mechanical and IT systems. Manage loss prevention and risk management policies to protect hotel assets and ensure safety. Engage associates to improve hotel culture and embrace Atrium’s core values.

Thrive in the Atrium SPIRIT of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. Benefit from career growth where 40% of management hires are internal promotions. Access 401(k) match, health coverage, paid time off, DailyPay, tuition reimbursement, and community service programs.

Requirements

6+ years of experience as a General Manager, or 2+ years as General Manager over 2 or more hotels
Previous experience as a General Manager with a major branded hotel, demonstrating understanding of brand standards and partnerships
Extensive rooms and/or F&B experience to manage all aspects of hotel operations
Bachelor’s degree in hotel management, business, or related field; or equivalent experience
Proficiency in Microsoft suite, cloud-based apps, and hotel property management systems
Willingness to relocate

Responsibilities

Collaborate on operational plans to achieve revenue and guest satisfaction targets
Lead associates to meet Atrium’s service and satisfaction goals through positive guest experiences
Utilize brand tools creatively to meet current and future guest expectations
Ensure preventive maintenance of the property, including mechanical and IT systems
Manage loss prevention and risk management policies to protect hotel assets and ensure safety
Engage with associates to improve hotel culture and embrace Atrium’s core values

Benefits

Career Growth & Learning – 40% of our management hires are internal promotions
Invest in Your Future – 401(k) plan with company match
Comprehensive Health Coverage – Medical, dental, and vision insurance options
Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs
Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts
Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs