Banquet Server

3d3 days ago

Heritage Hotels & Resorts

Albuquerque, US · Full-time · $32,000 – $36,000

About this role

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention.

We are seeking an enthusiastic Banquet Server to join our team. In this role, you are on the front lines of guest experience, delivering refined, seamless service that transforms events into unforgettable moments. Your attention to detail, professionalism, and teamwork ensure every guest feels welcomed, cared for, and impressed.

You will deliver attentive, high-quality dining service during banquets and special events. This includes setting up dining areas, serving food and beverages efficiently, and maintaining cleanliness and professional presentation of all service spaces throughout each function.

Opportunities to grow your skills and career by working across multiple hotel locations allow you to build a full-time schedule and enjoy full-time benefits. You will join a supportive, people-first culture rooted in New Mexico pride and community.

Requirements

Strong communication, multitasking, and teamwork skills.
Ability to thrive in fast-paced, high-volume environments.
Current New Mexico Food Handler Certification and Alcohol Server Certification required.
Ability to remain guest-focused and calm under pressure.
Ability to stand for extended periods and lift, carry, push, and pull 10+ pounds.
Flexible availability including nights, weekends, and holidays.

Responsibilities

Deliver attentive, high-quality dining service during banquets and special events.
Set up dining areas, roll silverware, and prepare food and beverage stations.
Serve food and beverages efficiently and in sync with event timelines.
Maintain cleanliness and professional presentation of dining and service areas.
Communicate effectively with team members and leadership throughout events.
Resolve guest concerns with professionalism and care.
Handle guest checks, cash, and tip reporting accurately.
Uphold all food safety, sanitation, and company service standards.

Benefits

Comprehensive benefits including a 25% match for 401k.
Generous employee discounts across Heritage Hotels, restaurants, spa, and retail.
Complimentary meals during scheduled shifts.
Free employee parking.
Opportunities to grow your skills and career by working across multiple hotel locations.
Supportive, people-first culture rooted in New Mexico pride and community.