General Manager

3w3 weeks ago

Bob Evans Restaurants

Fort Mitchell, US · Full-time · $70,000 – $70,000

About this role

We pride ourselves on serving high quality farm fresh food at Bob Evans, America's farm fresh destination. As General Manager, you will lead daily operations, manage staff, and execute company policies to drive profitability and deliver the best all-around family dining experience.

Your day-to-day includes hiring, training, and coaching team members while enforcing safe work behaviors and ensuring quality food and cleanliness standards. You will control food and labor costs, manage inventory, and maximize table turnover through effective scheduling and suggestive selling.

As a leader, you shape the culture of the restaurant and work diligently to ensure high employee engagement. You model professional behavior while creating a warm, friendly, and hospitable atmosphere that encourages everyone to do their BEST, and you meet and greet guests, resolving food quality and service issues to ensure 100% satisfaction.

This role offers early closes with no late nights, promoting a great work-life balance. With excellent benefits including a 401(k) with employer match and career growth opportunities, you can grow as part of America’s farm-fresh tradition, where good grows.

Requirements

Proven ability to manage food cost, labor cost, and other controllable items in a restaurant environment
Experience in recruiting, interviewing, hiring, and training employees
Strong leadership and coaching skills to develop team members and drive guest satisfaction
Knowledge of P&L management and ability to review financial reports and take appropriate actions
Ability to enforce safe work behaviors and ensure compliance with OSHA and local health codes
Comfort working in a fast-paced role that requires managing multiple priorities simultaneously
Excellent problem-solving skills to address food quality and service issues promptly

Responsibilities

Manage daily operations and staff, including execution of all Company policies, procedures, programs, and systems
Recruit, interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees
Shape the culture of the restaurant and ensure a high level of employee engagement
Coach and mentor team members to ensure employee success on the job and guest satisfaction
Champion sales building activities and suggestive selling to maximize table turnover, sales per guest, and sales per hour
Control food costs by following recipes and portion control; manage labor costs through effective scheduling and P&L management
Ensure OSHA, local health and safety codes, and company safety and security policies are met; enforce safe work behaviors
Meet and greet guests; investigate and resolve food quality and service issues to satisfy the guest 100%