Room Attendant

3w3 weeks ago

Lore Group

London, GB · Full-time · £30,243 – £30,243

About this role

Sea Containers London is a lifestyle hotel on London's eccentric South Bank, where glamour meets brutalism. With 354 bedrooms and award-winning food and drink outlets, it serves as your London anchor on the River Thames.

As a Room Attendant, you will play a vital part in ensuring guests enjoy a spotless, comfortable, and welcoming stay. You will take pride in maintaining beautifully designed rooms to the highest standards while embodying the warmth and spirit of the hotel.

You will work efficiently to meet daily room targets, supporting colleagues and contributing to a positive team environment. When approached, you will provide friendly and professional service that reflects the hotel's electric energy.

At Sea Containers London, we are committed to giving employees the skills and support required to deliver extraordinary experiences and grow in their careers. The role offers a pathway to develop within a dynamic hospitality setting.

Requirements

Attention to detail and pride in maintaining high cleanliness standards
Ability to work efficiently and manage time to meet daily room targets
Willingness to follow all health, safety, and hygiene procedures
Ability to provide friendly and professional service to guests when approached
Reliability in reporting maintenance issues, damaged items, or lost property promptly
Team-oriented mindset to support colleagues and contribute to a positive environment

Responsibilities

Clean and service guest bedrooms and bathrooms to the hotel's brand standards
Replace linen, towels, and guest amenities as required
Maintain the cleanliness of corridors, pantries, and housekeeping areas
Report any maintenance issues, damaged items, or lost property promptly
Follow all health, safety, and hygiene procedures
Re-stock cleaning supplies and ensure equipment is maintained in good condition
Work efficiently and manage time to meet daily room targets
Ensure all rooms are presented to a high standard for guest check-in times

Benefits

6 complimentary nights a year at any Lore Group hotel
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Free meals on duty
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Length of service incentives (additional holiday)
Quarterly employee award ceremony and company staff parties