
Rooms Division Manager
3w3 weeks agoThe Social Hub
Bologna, IT · Full-time · €40,000 – €55,000
About this role
Together with the Hotel Manager and Operations team, run a smooth hotel operation in Bologna. Oversee all Front of House areas like reception, coworking, and unique food & drink outlets. Deliver the highest level of service that sets TSH apart through exceptional guest experiences.
Coordinate daily operations across teams and departments such as Housekeeping and Engineering. Support management teams hotel-wide while striving for top quality and deep product knowledge. Guide guests to the best local spots for shopping, eating, drinking, or city exploration.
Lead Front of House, Engineering, and kitchen teams in all hotel aspects. Run daily operational meetings, plan rosters for shift coverage, and collaborate with the Connector to build the TSH community. Foster a clean, safe, and inclusive working environment as an inspirational people leader with an open-door policy.
Join TSH, rule breakers in hospitality offering a fun, creative space to work, stay, learn, and play. Experience a hybrid concept with gyms, events, rooftop bars, coworking, and community spaces across Europe. Contribute to global expansion plans in this unique environment where everyone can be themselves.
Requirements
- Deep knowledge of hotel product offerings and quality standards
- Ability to guide guests to best local shopping, eating, drinking, and city experiences
- Experience supporting Front of House, Engineering, and kitchen teams
- Skills in running operational meetings and roster planning
- Proven ability to motivate teams and maintain open-door leadership
- Commitment to highest level of guest service and TSH experience
- Focus on clean, safe, and inclusive working environments
Responsibilities
- Oversee Front of House areas including reception, coworking, and food & drink outlets
- Coordinate daily operations with teams and departments like Housekeeping and Engineering
- Support management teams across all hotel departments
- Run daily operational meetings to ensure smooth operations
- Build and maintain the TSH community together with the Connector
- Plan and communicate team rosters to cover all shifts
- Lead by example as an inspirational people leader with open-door policy
- Meet financial goals for sales and expenses while ensuring clean, safe, inclusive environment
Benefits
- Fun, creative, and inspiring hospitality environment
- Opportunity to work, stay, learn, and play as yourself
- Build community in hybrid hotel with events, coworking, and rooftop escapes
- Part of expanding European network going global
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