Guest Room Attendant

3w3 weeks ago

PENN Entertainment

Nevada, US · Full-time · $16 – $16/hr

About this role

We're changing entertainment. Come join us. At PENN Entertainment, you'll be part of an exciting, fast-paced industry where you'll work with a diverse set of coworkers driven by their enthusiasm for helping people find and have more fun.

As a Guest Room Attendant, you will be responsible for cleaning and servicing guest rooms in your assigned section. You'll fill all reasonable guest requests and direct guests to the appropriate person for assistance, adhering to safe handling of all chemicals.

We care about your career growth and will help you get the support you need to expand your possibilities. We are committed to values like diversity and sustainability for our community, team members, vendors, and planet.

We empower team members to grow, thrive, and advance in their careers. Follow us to stay in the game and be part of the leading provider of integrated entertainment, sports content, and casino gaming experiences.

Requirements

Must be able to stand for a minimum eight-hour shift.
Must have strong time management skills and the ability to maintain an acceptable pace and quality of work.
Strong guest service skills.
No formal education required.
Six months prior cleaning experience preferred.

Responsibilities

Clean and service guest rooms in assigned section.
Fill all reasonable guest requests and direct guests to the appropriate person for assistance.
Adhere to safe handling of all chemicals.
Report any safety issues to Housekeeping Supervisor, Assistant Housekeeping Manager, or Housekeeping Manager.
Follow established protocol when entering and cleaning guest rooms.
Restock housekeeping room attendant carts with guest supplies and chemicals.
Maintain housekeeping room attendant carts and work areas in an orderly and neat manner.
Complete all assigned rooms in a timely manner.

Benefits

Day-one medical coverage.
401(k) matching.
Annual performance bonus.
Wellness programs designed to support financial, physical, and mental well-being.
Paid time off earned according to local policy.