Room Attendant

3w3 weeks ago

Donohoe Hospitality Services

Arlington, US · Full-time · $28,000 – $34,000

About this role

Join the team at Residence Inn Arlington Ballston and take pride in creating exceptional guest experiences through meticulous attention to detail. Our Room Attendants are dedicated to ensuring the comprehensive cleanliness and meticulous preparation of guest rooms and suites, consistently upholding the highest standards of quality and uniformity.

In this role, you will thoroughly clean and prepare assigned guest rooms and suites, including making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture. You will also replenish room amenities, handle guest laundry requests, and ensure the confidentiality and security of guest rooms, all while maintaining an immaculate environment that fosters a positive, memorable stay.

You will join a supportive, inclusive team in the lively Ballston neighborhood, with restaurants, shopping, and entertainment just steps away. Your contributions matter here, and your career goals are encouraged as we work together to uphold the hotel's impeccable reputation through unwavering commitment to excellence.

This role offers opportunities to learn, grow, and succeed in hospitality, with a comprehensive benefits package including health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. We also offer daily pay access, allowing you to receive your earnings the same day you work.

Requirements

Ability to stand and remain on your feet for extended periods throughout the shift
Capability to lift and carry items weighing up to 25 pounds, as well as bend, stoop, and move continuously during the workday
Demonstrated ability to work independently with minimal supervision while maintaining efficiency and attention to detail
Commitment to maintaining the confidentiality and security of guest rooms and suites
Flexibility with work schedules to meet the hotel's 24/7 demands
Adherence to all hotel policies, procedures, and work rules as outlined in the employee handbook

Responsibilities

Thoroughly clean and prepare assigned guest rooms and suites, including making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture
Replenish and restock room amenities, including paper products, soap, and towels
Maintain the cleanliness of exterior entry areas and hallways
Restock and organize housekeeping carts daily
Administer key control for issued keys and manage keys left by guests
Deliver lost and found items to the Executive Housekeeper for logging and storage
Handle guest laundry and dry-cleaning requests
Report any unusual situations in guest rooms or suites to the Executive Housekeeper immediately