About this role
You support the end-to-end coordination of events at La Samanna, A Belmond Hotel, Saint Martin. This includes preparing proposals and contracts while assisting with planning and logistics. Every detail reflects the highest standards of service and excellence in luxury hospitality.
You manage group inquiries, proposals, contracts, and room block assignments daily. Preparing group contracts and rooming lists ensures accurate entry of all details in reservations and sales systems. You also handle administrative tasks and report preparations as needed.
Collaboration with internal teams like F&B, Reservations, Front Office, and Housekeeping is essential. You distribute event documentation and attend coordination meetings to confirm operational readiness. This ensures all departments are informed of event requirements and timelines.
Join Belmond and become part of a legacy of luxury. This role offers the opportunity to build strong client relationships through site inspections and event execution. Your contributions support group revenue and event success metrics.
Requirements
- Minimum 2–4 years’ experience in hospitality, group reservations, event coordination, or related roles
- Luxury hotel experience preferred
- Experience handling group blocks, BEO creation, and multi-department coordination in a hotel environment
- Strong client service skills and professional communication
Responsibilities
- Assist with managing group inquiries, proposals, contracts, and room block assignments.
- Prepare group contracts, rooming lists, and ensure accurate entry of all group details in the reservations and sales systems.
- Act as the primary internal coordinator for events and groups from confirmation through execution.
- Prepare Banquet Event Orders (BEOs), event timelines, seating plans, and all supporting documentation.
- Coordinate event logistics, including audiovisual, catering, décor, staffing, and special requests.
- Provide excellent client service by responding to inquiries and maintaining regular communication with clients.
- Ensure all internal teams are fully informed of event requirements and timelines.
- Maintain accurate records of event details, correspondence, invoicing, and post-event reports.
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