Deputy General Manager

4w4 weeks ago

PizzaExpress

Southampton, GB · Full-time · £32,400 – £37,500

About this role

Join our iconic Pizzerias as the second-in-command, where you'll lead with flair and hone your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success.

In this role, you'll collaborate with the General Manager, providing support across all management tasks. You'll maintain and uphold high standards consistently across quality, safety, and food while striving for excellence in delivering memorable service to our customers.

As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. Lead and coach your team towards achieving outstanding success in a place where those who love pizza can be their true self.

With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. Our people are at the heart of our success, and we believe you should always be able to express yourself.

Requirements

Leadership skills: ability to inspire and lead a team effectively
Financial management: exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
Customer service excellence: experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Ability to maintain high standards across quality, safety, and food
Experience coaching and developing team members to achieve success

Responsibilities

Collaborate with the General Manager, providing support across all management tasks
Maintain and uphold high standards consistently across quality, safety, and food
Lead and coach your team towards achieving outstanding success
Strive for excellence in delivering memorable service to our customers
Manage P&L performance and identify sales opportunities to drive commercial success
Recruit, train, and develop a dynamic team to deliver an unforgettable customer experience